This policy refers to a set of web products and mobile apps: My hub, Web app, Operator app, mobile booking apps for iOS and Android platforms, mobile driver apps for iOS and Android platforms (Service), released as a part of Taxicloud solution.

INFORMATION ONDE MAY COLLECT FROM YOU

• The provision of services or online content in order to deal with your requests and enquiries. This includes data provided at the time of subscribing to any services or news Taxicloud offers, downloading data posted on the Site, the Apps, Operator app and/or My hub, posting material or requesting further services;
• Data in connection with or participation in any promotions or competitions sponsored, promoted, or offered by us and/or any third party and any data provided to us by way of feedback, profile forms, or site issues;
• Your contacting us, for example by email, post or telephone, in which case Taxicloud may keep a record of that correspondence in our customer relationship management system Base to respond to your enquiries and improve its services. Thereafter, Taxicloud may use your email address to contact you about its services;
• Other information from your interaction with the Site, the Apps, Operator app and/or My hub, services, content, and advertising, including computer and connection information, statistics on page views, traffic to and from the Site, ad data, IP address, standard web log information, and the resources that you access, when it is required for Taxicloud’s own purposes.

THIRD PARTY ANALYTICS SOFTWARE

This Site, Operator app, My hub use Google Analytics, a web analytics service provided by Google, Inc. ("Google") and Yandex Metrica, a web analytics service provided by Yandex, Ltd. ("Yandex"). These services help us to improve your experience of visiting our Site, Operator app, My hub. They use cookies that are stored on your computer/device and contain information about your visit: duration, visited pages, country, browser type, device type, etc.

FACEBOOK PIXEL, ADROLL PIXEL AND GOOGLE ADS

We use advertising functionality of Facebook (pixel) and AdRoll (pixel) that are added to our Site's pages and allow us to send them the data about visitors' actions performed on our Site. By means of pixels, Facebook creates custom audiences of people who visit specific pages or set of pages and/or make a conversion. We do not transfer or disclose any personally identifiable information to Facebook.

GOOGLE SIGN-IN

We use Google Sign-in data to register you on My Hub and Operator app. When you register through Google Sign-in, we receive certain information about you, as applicable to your method of registration. This information may include your name, your location and language, a profile picture, and your email. We comply with Google API Services User Data Policy - Google's policy on personal data.