The taxi dispatch system works according to your existing web taxi booking module. It can control the incoming bookings and dispatch them. It will have an overview of how drivers and rides are functioning on a daily basis.
Assign Drivers to requests
Dispatchers can create new bookings for phone calls and use auto assignment. In this way, the dispatcher panel can receive requests manually. While manual dispatching is required in exceptional cases, auto dispatching is used in most of the cases.
Easy switching between the modes
Receive request through phone calls
Manually assign a driver to the provider
A dispatcher can track every vehicle in real-time, whether it’s idle or in dispatch, with the integrated GPS tracking system. They can track the current location of the drivers including the fleet availability and assign the jobs accordingly.
Live location tracking
View and track real-time fleet availability
View and monitor trip history
For the safety of passengers and drivers, the dispatcher will be able to view all the emergency requests for a safe and secure journey and ensure quick actions if an emergency occurs during the ride.
Quick actions during an emergency
Share details with concerned authorities
A dispatcher can add drivers, review signup requests, set commission rates and more. They can approve or reject a driver permit by verifying if it’s valid. Also, they can suspend a driver anytime.
Assign trips to drivers
Manage taxi locations
View driver details
Alarm and alerts for driver safety